The Cleaning Foreman – Day Shift supervises a complement of approximately 21 Service Workers. Service Workers are responsible for maintaining an attractive, sanitary, and orderly environment for students, faculty, staff and visitors of the University campus. They also provide consistent high quality cleaning standards on campus that are conducive to a safe and healthy environment. Campus buildings consist of over 1,100,000 square feet of space and cover a wide range of cleaning applications, from the high sanitary standards of veterinary hospital operating theatres to the routine housekeeping of offices and classrooms.
Reporting to the Manager, Environmental Services, the successful candidate will interview job applicants, selecting or recommending candidates for vacant positions; provide orientation of new staff as outlined in the orientation program including explaining relevant University policies to cleaning staff; instruct staff in cleaning procedures, proper use of cleaners, disinfectants, finishes and other products, operation of equipment and other matters related to the work activities; provide staff training sessions on a regular basis; evaluate performance of employees and provide positive reinforcement or oversee corrective actions as required; ensure that cleaning services are adequately staffed at all times through work schedules and vacation schedules, and arranging for the replacement of absent staff; conduct a quality assurance program which includes regular inspections of work areas and appropriate documentation to identify work performance levels; provide appropriate feedback to staff; assist in development of departmental budget; make recommendations on matters of discipline, promotions, hiring, overtime, performance evaluations and other personnel functions; special cleaning requirements by regular inspection and by consulting with end users; assist in establishing and maintaining procedures including development of checklists to meet cleaning standards in specialized cleaning areas such as operating theatres, isolation areas, laboratories, dining areas and the sports centre; participate in measuring the level of satisfaction of end users, and making adjustments where necessary; conduct regular inspections to identify maintenance issues to be brought to the attention of the Manager, Environmental Services; supervise university waste disposal program as required; investigate new equipment and cleaning supplies; remain current on developments in the cleaning and sanitation field to identify operating improvements; identify, remove or arrange for the removal of safety hazards; coordinate WHMIS and Occupational Health & Safety activities for the Cleaning Service and insuring MSDS sheets are available; oversee snow removal at building entrances as required; participate on committees, as requested by the Director; ensure employee time and absence records are accurate and forwarded to Manager, Environmental Services on a daily basis; and perform other duties as required by the Manager, Environmental Services.
The following qualifications are required:
• Successful completion of Grade 12;
• Minimum six years cleaning experience in an institutional setting, including at least three years in a supervisory capacity;
• Demonstrated strong human resources skills including proven ability to listen and resolve staff issues, performance evaluations, and resolving personnel issues;
• Demonstrated experience in conducting quality assurance programs;
• Demonstrated computer skills, including word processing systems; spreadsheets, and email;
• Successful completion of a recognized program of study in staff or department management;
• Previous experience with workload management software is an asset.